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This Privacy Policy is issued by Civil And Interior Co. ("Company", "we", "us", or "our") in relation to its website, https://civilandinterior.com ("Website").
The Company respects the privacy of persons who visit our Website, submit enquiries, share information, or otherwise interact with us in connection with our civil construction, interior, turnkey, and project management consultancy services.
This Privacy Policy sets out the manner in which we collect, use, store, disclose, and protect personal information. By accessing or using the Website, you signify your consent to the terms of this Privacy Policy.
1. Scope
This Privacy Policy applies to information collected through the Website and through communications received by email, telephone, WhatsApp, enquiry forms, or any other mode of interaction with the Company in the ordinary course of business.
It is intended to govern information relating to website visitors, prospective clients, business associates, vendors, consultants, and such other persons who communicate with us voluntarily.
2. Information We Collect
We may collect information that you choose to provide to us, including your name, mobile number, email address, company name, project location, service requirement, and any other information submitted by you in connection with an enquiry, consultation, proposal, or project discussion.
We may also collect certain technical and usage-related information, including IP address, browser type, device information, pages visited, date and time of access, and cookie-based data.
3. Use of Information
The information collected by us may be used for the following purposes: to respond to enquiries; to prepare quotations, estimates, proposals, and project-related communications; to understand project requirements; to provide and manage our services; to maintain business records; to improve the Website and our customer experience; and to comply with applicable legal, contractual, and regulatory obligations.
Where permitted by law, we may also use such information to communicate with you regarding our services and business updates relevant to your interaction with the Company.
4. Cookies and Similar Technologies
The Website may use cookies and similar technologies for operational purposes, traffic analysis, and improvement of user experience.
You may disable cookies through your browser settings. However, certain features of the Website may not function properly if cookies are disabled.
5. Disclosure of Information
We do not sell, rent, or commercially exploit personal information.
We may disclose information only where it is reasonably necessary for the conduct of our business, including disclosure to our employees, consultants, contractors, service providers, professional advisors, or project collaborators who are bound by appropriate confidentiality obligations.
We may also disclose information where required by law, regulation, judicial process, governmental request, or where such disclosure is necessary to protect our rights, property, operations, or legitimate business interests.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, misuse, or loss.
Access to personal information is restricted on a need-to-know basis. While we endeavour to secure the information in our custody, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
7. Retention of Information
We retain personal information only for such period as may be reasonably necessary for the purposes for which it was collected, for compliance with applicable law, for record-keeping, for dispute resolution, or for enforcement of contractual rights.
Upon expiry of the relevant retention period, the information may be deleted, destroyed, or anonymised in accordance with our internal practices.
8. Third-Party Links
The Website may contain links to third-party websites or platforms for convenience or reference.
We do not control and are not responsible for the privacy practices, policies, or content of such third-party websites. Users are advised to review the privacy policy of any third-party website before submitting information to it.
9. Your Choices
Subject to applicable law, you may request access to the personal information you have provided to us, seek correction of inaccurate or incomplete information, withdraw consent where consent is the basis of processing, or request deletion of information where such deletion is legally permissible.
You may also opt out of non-essential communications by contacting us using the details provided below.
10. Children's Privacy
The Website and our services are intended for adults. We do not knowingly collect personal information from children.
If it comes to our notice that personal information of a child has been provided without appropriate consent, we may take appropriate steps to delete such information, subject to law.
11. Changes to this Policy
The Company reserves the right to modify, amend, or update this Privacy Policy from time to time, as may be required by changes in law, business practices, or Website functionality.
The updated version shall be effective from the date it is published on the Website. Continued use of the Website after such publication shall constitute acceptance of the revised Privacy Policy.
12. Contact
If you have any questions, concerns, or requests in relation to this Privacy Policy, you may contact us at:
Civil And Interior Co.
Website: https://civilandinterior.com
Email: info@civilandinterior.com
Location: Mumbai, Maharashtra, India